Showing posts with label autoroute. Show all posts
Showing posts with label autoroute. Show all posts

Saturday, 13 September 2014

It's all a question of perspective.

Please forgive me repeatedly writing about similar subjects, but sometimes you find such a rich vein of interesting material you can't help but mine it again and again!  And so it is that I once more report on driving in the Middle East!  I say Middle East but to be fair I've not carried out an exhaustive survey and when we discuss this topic with colleagues from all over the world they say 'if you think it's bad here, you should see they way they drive in ...(insert name here, you could choose from, Egypt, Jordan, India, Bangladesh, the Philippines, England, France..)'.  That's my  point really, we think it's a crazy place to drive, but maybe there is another perspective and maybe it's not that unusual?


We live in the northern Emirates which are a lot more tranquil than the throbbing metropolis that is Dubai or Abu Dhabi.  I was reading another blog, written by someone who was living in Dubai at the time and who had started carrying around a camera so he/she could photograph misdemeanours when they saw them happen.  The photos included snaps of the usual things we see on a daily basis;  cars going the wrong way round a roundabout to queue jump, people driving at breakneck speed along the hard shoulder of a motorway as the other lanes are moving slowly, cars cutting across four lanes of traffic to make an exit they had suddenly remembered they needed to take, no-one using indicators, drivers drinking coffee or on the mobile phone, or maybe doing both at the same time, all of the usual suspects.
Dubai traffic, no cycle lanes yet..
The bee in his/her bonnet (no pun etc..) was the hard shoulder racers.  When the motorways  grind to a halt in Dubai, the hard shoulder becomes the lane de choix for the driver in a hurry.  But instead of driving cautiously, giving them time to react to any unexpected intrusions in to the lane, they go at Formula 1 speed.  The local papers often have reports from horrific accidents where someone has ploughed in to the back of a broken down car they simply didn't see when carrying out this hard shoulder game of chicken.  The blogger was saying how irresponsible it was and how you wouldn't see it in Australia, where they were from, and I was quietly agreeing with this view when I started to read some of the comments made by other readers.

On the whole it seemed that his expat community agreed, but there was a diametrically opposite response from other writers.  They were incensed that he (we'll assume it was a bloke) had the temerity to criticize their actions.  In fact they called him a downright sissy as he didn't have, and I quote, 'the courage or the skill to drive they they do'..  You see, just when you think there couldn't possibly be a reasonable explanation, there it is. So if you happened to get a puncture and needed to pull on to the hard shoulder, only to get tail ended by a bloke using it as a short cut and exceeding the speed limit while talking on the phone, it's clearly your fault for not being skilful enough..  Silly you.

There is another regular topic in the letters page of the local newspapers.  A correspondent had written how she had the wing of her car taken off by someone doing a three lane sideways dive in theirs as they needed to turn left but somehow had managed to be in the right hand lane.  The aggressor's first instinct (in fact only instinct)  was to blame the person who got hit for not allowing him to cut across, even though he was coming from her blind side.  Thankfully the police sympathised with her view.

This is a very common occurrence.  If you're used to driving in much of the world, including the UK, when you approach a three lane traffic light junction you normally make you choice of position based on which was you want to go.  The left lane if you're going left, middle for straight on etc.  Here there are some drivers with a different view, they always choose the lane that has the least amount of cars in it, It's how water would drive, always following the line of least resistance.  Then when the lights turn to green they make their move, hence it is an everyday sight to see a car aggressively carving across the traffic causing chaos and anger, which you're not allowed to vent as any sort of road rage is verboten.

As it gets warmer, other letters to the editor ask whether it's the adverse effect that the heat has on tyres and brakes that is causing accidents.  No-one asks if it's the 'drive it like it's stolen' Grand Theft Auto style of driving that may possibly at the root?  The old adage that 'I must be a great driver as I never have accidents, see a lot in my rear view mirror though..' springs to mind.

If you're thinking of driving in the area there is another thing you need to look out for, the red light crashers.  For some, traffic lights are just there for advice, so it's not uncommon to find yourself moving forward as the ones facing you have changed to green only to find a car crossing the junction in front of you like a meteor having just ignored their red.  It certainly makes you pay attention when behind the wheel.

Then there is tailgating.  Another letter in a local paper asked what readers' thought was the correct distance to be following someone on the free-way.  One response was 'close enough so you can't see the number plate of the car in front'..  They were being serious. Think about it, not only did they consider themselves correct, they were so convinced about the sensibility of their actions that they emailed their thoughts in to a newspaper. Another said 'drive as near to me as you like, if I think you're too close I'll slam on the brakes and you'll drive in to my reinforced tow bar', touché..

Abu Dhabi seem to be making inroads (no pun blah, blah, blah..)  in to traffic management.  They have far more cameras and seem to enforce the data they get from them so generally speeds seem to be lower and the standard of driving higher.  Although I do love the signs on their motorways which tell you the maximum speed is 120 kph but you can go up to 140 kph if you like.

Having said all of this, I don't mind driving here.  There is a predictability in the mayhem, if you assume everyone is going to lane change without indicating, when they do it's no surprise.  I think there is an organic, shoal like quality to the experience.  When was the last time you saw two herring collide?  Outside of the main cities it's not unusual to find yourself alone on the motorway, a driving experience of extremes.

A shoal of herring, compare and contrast with the picture above of traffic.

Finally, a true story.  On the way to visit a friend who lives on the 25th floor of a block of flats in a busy part of Dubai, we ring to get directions.  'Turn left now', he said 'I can see you'.  'How do you know it's us amongst the thousands of cars on the intersection?' we replied, 'you're the only car using indicators, figured it must be an Englishman'...



Saturday, 19 July 2014

Nice work if you can get it..


Let me preface this entry by saying that these are just my own opinions and musings, please do not rely on anything mentioned here as you would a verified fact.  I'm not making this stuff up but it is purely based on my own perspective and experiences, which as far as I'm concerned are factual..  You can trust me, I'm a teacher..

I'd also like to add that whilst the events that follow have taken place in la belle France, I'm pretty sure it would be the same in the UK or pretty much anywhere in the 'developed' world, I'll let you decide whether it should be called 'developed' or not?

So to begin at the beginning.  We are on holiday in France and to make the most of our visit we hired a car.  If you've ever hired a vehicle you'll know that this is not as simple as you might think, partly due to the desire of the hire company to make a profit and also because unscrupulous customers try to rip them off.  In between these two opposing forces are the ordinary folk that just want to drive around a bit and end up paying the cost associated with these two self interested camps.

I guess the best story I have to illustrate what clients can get up to is the one about a guy in the Middle East who hired a Bentley then took it dune bashing.  You may not know exactly what a Bentley is but let's just say it's not an off roader.

Like I said, not suitable for off road use.  Please be aware this is just a stock photo picked at random from the internet so if you are the proud owner of  DK57 CXV fret not, you won't be finding sand in the glove box.  Also I'd like add this was not our hire car..

Then there are my personal experiences of rental cars which include one occasion where the previous user had obviously used the back seat as a mobile dog grooming parlour, or another time where they had left enough vapour in the petrol tank to get me 200 yards away from the hire office.  From his perspective an excellent piece of planning, from mine enough to go and see a witch to get a spell put on him.  I hope he enjoys his time as the cuddly toy on the front of a dust cart..  Mind you the phone call to the office was priceless - 'I've run out of petrol in the car you've just loaned me!', 'where are you?', 'look out the window..'..

So I can appreciate why car hire companies like to dot the i's and cross the t's, but it does make a simple transaction in to something akin to writing the Magna Carta.  Much of this paperwork is based around insurance.  Insurance to cover you should you not being the car back with a full tank of petrol (this is a western thing..), 'extra' insurance should you have an accident - 'what do you mean 'extra' insurance?!  What do I need 'extra' for?  Collisions that include royal personages?  A no fault bump with a dragon?'.  Then at the end of these discussions you're asked to sign a four page contract in triplicate that would take a team of lawyers no less than a week to interpret.  I mean really, has anyone ever read the terms and conditions before ticking the box?

I'm a cynic about insurance, I've always believed it is a way for insurers to make money rather than a safety net for the insured.  This outlook is supported by my experience that if you ever need to claim on it by the time you've taken in to account the caveats and excess payment, you normally end up with about a tenth of what you thought you'd have.

Where was I?  So we hired a car and had a marvellous time in Provence, which was going to be the subject of my blog until we were cruising back down the motorway and bang, something had clearly made an impact on the underside of the car, and it didn't sound helpful.  I don't know if you've ever been on the autoroute doing 130 kph and wondered what would happen if your tyre had a sudden and calamitous deflation? No?  Just me then..  In my mind there was going to be an explosion and then Jason Statham like I was going to steer the car around the school bus, past the minivan full of nuns and park it safely on the hard shoulder. Later, when collecting my OBE I was going to modestly wonder what all the fuss was about, I'm just an ordinary guy with an inbuilt ability to be at one with motorised transport. But every bloke has probably had that daydream. No? Still just me then.. 

I can reassure you that thanks to the marvellous engineers in companies like Hankook (for instance) nothing much happens right away.  However over the next two seconds or so you get the idea that it would be better if you pulled over.  Thank you unsung heroes that are tyre scientists.

It became immediately obvious that this was a dead tyre, it had shuffled off it's mortal coil, it was now an ex-pneu.  But dreadnought, this is a hire car from a national company, surely they will have contingency plans for this sort of common occurrence? And they did, just not the sort I had in mind.

This is when I learned a lot about spare tyres in a very short space of time.  Mainly that modern cars don't have one.  This is one of the genius side effects of the global warming con.  It's given companies the opportunity to offer you less and claim the moral high ground at the same time.  You can imagine their reasoning - 'you see if we don't give you a spare the car is lighter and uses less fuel, manufacturing costs are lower, you pay less road fund licence and the environment is saved, hooray for us!'. Brilliant, unless you get a puncture, in which case the whole scheme falls apart.  You need to have a less fuel efficient truck drive twenty miles to pick you up and take you the twenty miles back to their base, which means you are  now further away from your destination than you were when you started, take that environment..  They do supply a puncture repair product designed to get you to the nearest garage, but it doesn't work in the event of a tyre  being deformed in a high speed blow out on a motorway, they've not really thought that through have they?

However their recovery insurance got us off the motorway curtesy of a breakdown truck - tip #1 definitely get insurance to cover this, I think their minimum charge was 122 euros.

Now we could relax, the hire companies emergency strategy would swing in to action.  We called them, 'l have a puncture in one of your cars', 'that's down to you mate..', 'surely you have an agreement with a supplier?', 'nope', 'what do recommend we do?', 'sort it out yourself.'. Wow, those hours spent on the customer service course weren't wasted..  

This is where we had our crash course in how the system works. The following information was given to us with the headshake, shrug and intake of breath through teeth that only true professionals can manage.  'You see you can't change one tyre as the pair have to match and guess what we, don't have one that matches', so we're now looking at two new tyres. 'Oh and we may struggle to get one that size and type'.. Hang on, we're driving a Citroën in France and you don't think you can find a tyre for it?  Would you rather we bought something more common place next time? Maybe a £1.5m Bugatti Veyron or a 1923 Rolls Royce Silver Ghost?!  Either way it was now 12pm and the garage was closing for two hours so nothing was going to happen soon.  They dropped the Jolly Roger and sauntered off for a leisurely lunch.

After the break, it transpires they could get hold of two tyres, what luck.  Bad news was the whole business was going to cost roughly twice the normal price, why, because it just does if you want to be on your way.  Stand and deliver.. 'What if we shop around?' we thought. 'Good luck with that, feel free to ring my mates in local garages who will tell you the same thing..'.  How did he read my mind?!

Maybe it's worth involving the enormous weight a national car hire company could bring to the negotiations?  So we ring our man in their office - 'nothing I can do to help, it's your problem, oh and don't forget if you're late back tonight we'll charge you for another day'.  We were feeling the love..

So we got two tyres when we needed one, at twice the usual price, on a car that we didn't own and were giving back that evening, still we'd had a nice lunch in local restaurant, silver lining anybody?

Tip # 2; next time you buy or rent a car see what sort of spare it has.  Especially if you're buying, as the only thing that will make manufacturers think twice is if they lose sales as a result of heir actions. Like me not buying a car is going to make any difference.

Tip # 3; check with rental companies before you travel and make sure you know what you are liable for.

Tip # 4; you can't help where you break down but if it's on a motorway you may have to brace yourself for a big bill.  

Tip # 5; if you're in garage trade get a contract to pick up motorists from the motorway, it's a licence to print money.  We weren't alone in the two hours that we were waiting in the yard, at least another 5 cars were bought in and we saw another 3 broken down on the hard shoulder later on.

It may sound like I'm being overly critical with the two businesses concerned, so in the interest of fair-play let me summarise by saying the following.

When I drove leased cars you were responsible for paying for punctures, fair enough, however they had national agreements with tyre companies which ensured you got new rubber fast and at a discounted rate.  Would that not seem logical for hire companies too?

I appreciate the breakdown company have a lot of costs in running their super-expensive trucks.  I just didn't realise that when they pick you up you have to buy the wagon..  I remember reading a newspaper article once about why all of the products, including petrol, at motorway service stations are more expensive than in other locations.  The answer given was that it was dearer to get delivery lorries out to the them.  But don't lorries use the motorways every day?  Aren't they passing the outlets that are more expensive? Their argument would be more understandable if you were talking about Land's End or the Mull of Kintyre.

The truth was, of course, that they were more expensive because you have no choice, if you're up a creek, the first paddle that comes along is going to be welcome at any price.